Privacy Policy

This privacy policy sets out how Allcool (NW) Ltd uses and protects any information you give Allcool (NW) Ltd when you use this website.

Allcool (NW) Ltd is committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured it will only be used in accordance with this privacy statement and any other legal requirements in force at the time.

Allcool (NW) Ltd may change this policy from time to time by updating this page. You should periodically check this page to ensure you are happy with any changes. This policy is effective from 05 April 2018.

We may collect the following information:

Name and job title;
Contact information including email address and telephone numbers;
The details of your specific enquiry;
Demographic information such as postcode, preferences and IP address;

Other information relevant to customer support information such as Browser, OS, Screen Resolution.

What we do with the information:
We require this information to understand your needs and provide you with a better service, and in particular to:

Keep internal records;
To improve our products and services;
Use the information to customise the website according to your preferences;

To send statements, invoices and quotations.

Where we have your specific recorded consent to do so, we may also:

Periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address provided for such purposes;
Contact you by email, phone or mail from time to time.

Security
We are committed to ensuring your information is secure. In order to prevent unauthorised access or disclosure, we have in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We have installed an SSL certificate onto our website to ensure that all communications over and to the website are encrypted. Please ensure that you see the green padlock symbol on the site address bar before submitting any personal data.

Cookies
A cookie is a small file which asks permission to be placed on your devices storage drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

The functional ‘session’ cookies used by this web platform (WordPress) automatically expire at the end of your visit.

Through third-party cookies – Google Analytics – we use anonymous traffic logging to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes to assist us in delivering a better browsing experience.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than whatever data you actively choose to share with us.

You can choose to accept or decline cookies on this website prior to any cookie being set. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website functionality.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

If you need to fill in a form on the website, look for the boxes you can click to indicate how you want us to use your personal data. The information will only be used for the purpose of assisting in resolving the enquiry or to create a customer file if, and only when, work is undertaken.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at mail@allcoolnw.co.uk. We will not sell, distribute or share your personal information to third parties unless we have your explicit permission to do so or unless we are required by law to do so. We may use your personal data to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. (Is this green highlighted section true, or necessary? Can we delete it?)

You may request details of personal information which we hold about you under the current legislation. Where possible, it will be supplied in a portable format. If you would like a copy of the information held please write to:

Jodie Talarczyk

Allcool (NW) Ltd, Unit 6, Wyrefields Poulton Le Fylde Business Park, Poulton-le-Fylde FY6 8JX.

If you believe that any information we are holding is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Our Data Control Officer for the Company is Jodie Talarczyk.

 

This Website Will:

Allow you to share pages with social networks such as Facebook, LinkedIn, Twitter, Pinterest, Google+, Google My Business and Bing Places

 

This Website Will Not:

Share any personal information with third parties for the use of selling or remarketing any further products or service to you in any way.

 

Conditions of Sale

You can download a PDF copy of our standard conditions of sale here. (Conditions of Sale PDF.)